About

FAQ

• Where is the store based?

  Phoenix, AZ

• Do you accept orders placed outside of the US?

  If you are outside of the US, please email me at erin(at)erinlauray(dot)com for a custom shipping quote before placing your order.

• How long will it take to receive my order?

  Once your order is placed, please allow 5-7 business days for your item to be sent in the mail.

• Do you do custom orders?

  YES! Custom orders are so fun! Please contact me with your idea, a picture if you have one, and I will come up with a price quote for you. This process can take a bit of time, so please be patient during this process!

• Do you do wholesale?

  Please email me at erin(at)erinlauray(dot)com for info.

• Do you participate in giveaways, sweepstakes, blog reviews, etc?

  Please email me at erin(at)erinlauray(dot)com with your proposal, and I will get back to you.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.